Solved 3CX recording via email

[siscom]

Good Morning Colleagues
I hope you are doing good and safe.

May i know if 3CX supports sending email to Queue manager including the recording for each call once the call end ?

Best Regards

 

[leejor]

Not that I've seen, in the current versions. There may be a third-party add-on available.

see...
https://www.3cx.com/community/threads/email-recorded-calls.49514/

 

[VasilisV_3CX]

Hi @siscom,

As @leejor very rightly said, not this isn't available natively. The only emails queue managers get can be seen in the Queue >> Notifications >> Queue Email Notifications.

Note that: Group members with the right "Can see group recordings (Available in Professional and Enterprise)" will be able to see the group recordings.

His link may provide a solution for you.

 

[siscom]

Not that I've seen, in the current versions. There may be a third-party add-on available.

see...
https://www.3cx.com/community/threads/email-recorded-calls.49514/

Good Morning Leejor
Thx for your always support . Does this application free or paid ?

Best Regards

 

[siscom]

Hi @siscom,

As @leejor very rightly said, not this isn't available natively. The only emails queue managers get can be seen in the Queue >> Notifications >> Queue Email Notifications.

Note that: Group members with the right "Can see group recordings (Available in Professional and Enterprise)" will be able to see the group recordings.

His link may provide a solution for you.

Thx for your feedback

 

[leejor]

As far as I'm aware, any third party application, for 3CX, will not be a "free" option. You'd have to contact the company, that provided the information about their solution, in that thread.

 

[Evolute IT]

You could use the report feature or the Webclient to get an easy access to recordings.

Using reports, they would get a list of calls with the recording link in it.

 

[siscom]

As far as I'm aware, any third party application, for 3CX, will not be a "free" option. You'd have to contact the company, that provided the information about their solution, in that thread.

Thx Leejor

 

[siscom]

You could use the report feature or the Webclient to get an easy access to recordings.

Using reports, they would get a list of calls with the recording link in it.

Thx Frederick

 

[VasilisV_3CX]

Sure thing @siscom, if you require any further assistance, feel free to open a new thread.

 

[siscom]

Thx Vasilis