3CX Reports

Status
Not open for further replies.

GH-JD

Premier Customer
Advanced Certified
Joined
Dec 2, 2019
Messages
24
Reaction score
5
Hi,

3CX Version, Enterprise Annual 18.0.234
Server OS, Debian 10
Is the 3CX Server Hosted and where? Azure
IP Phone Make/Model/Firmware version, Yealink T46S - 66.86.0.5 - Yealink T48S - 66.86.0.5
Provisioning Method: SBC
Trunk Provider or VoIP Gateway Make/Model, Gamma SIP TRUNK
Has the Firewall Checker passed: YES
Are custom Phone Templates being used: NO

Ever since we upgraded to V18 and then to V18 Update 1, we have been having a weird issue with our scheduled reports, daily and weekly.

I have multiple reports scheduled for multiple users and some just for a single user, all the reports are meant to be run and sent at 7 am each morning.

But they all seem to run at 9 pm, not once but multiple times, I have 15 pages full of reports all running from 21:00 to 21:30, this was the case a few days ago.

I went ahead and deleted all the reports and recreated them, thought creating them on V18 would make a difference.

They began to run at the correct time, but they also ran at 9 pm again...

Then yesterday, no reports ran in the morning or at night, bar 2 of them which ran at the correct time.

This morning nothing ran at all.

I would also like to state, 9 pm is also when our backups start, not sure if that's related.

Has anyone had this issue in V18?

Any help would be appreciated.

Cheers, Matt
 
Status
Not open for further replies.

Forum statistics

Threads
111,975
Messages
590,085
Members
164,904
Latest member
gdstratton