3cx SBC Configuration Help

[Zaffar Rasheed]

Hi
Can any one help for 3cx sbc configuration

1. Do I need to forward any port in Remote Location?
2. I am using fenvil phone plase find the attached screenshot, kindly tell me if I configured it correct.

I am not able to register the phone it shows timout.

Fanvil Basic Line Setting


Fanvil Basic Advance Setting


Fanvil SIP Global Setting


SBC Conf File

 

[jed]

You do NOT need to forward any ports on the Remote Location, however you may not block any outgoing ports as well.
I would guess that your problem is in the ports used.
Plz. change Local SIP Port and Proxy Server Port to 5060

 

[eddv123]

The above is generally correct although the slight point of difference could depend on which brand of firewall you are using.

Generally most allow outbound traffic by default although I hear some Cisco firewalls block outbound traffic so worth confirming.

P.S your query should be in the General section of these forums, it it currently in clients.

 

[cobaltit]

If by configured correct you mean provisioned from 3CX then yes. If you didn't provision via 3CX then no you didn't configure it correctly.

 

[Zaffar Rasheed]

Thanks for your replies,
When I reset the phones it shows as new phones in 3cx server, I assigned extensions and auto-provision the phones. But after a day all phones shows timout. I contacted the remote location isp if they blocks any ports. they recommend a static IP today I got the static IP. I reset auto provisioned all phones again.Now all 3 phones are connected

Waiting till tomorrow will keep you posted.

 

[Zaffar Rasheed]

Oops after 10 minutes there was internet breakage. but when internet connected again in the 3cx server all three phones showing as NEW and phone side again timeout showing.

 

[Zaffar Rasheed]

You do NOT need to forward any ports on the Remote Location, however you may not block any outgoing ports as well.
I would guess that your problem is in the ports used.
Plz. change Local SIP Port and Proxy Server Port to 5060

I already changed the port to 5060