3cx SBC not working PLEASE help

Status
Not open for further replies.

djboxny

Joined
Aug 8, 2010
Messages
42
Reaction score
0
i installed SBC on my remote sever to connect to my Office 3cx Free installed. I keep getting this error

ERR | 20161114-131250.328 | 3CXTunnel | TUNL | 4624 | TunnelTcp.cpp:295 | Bridge [3CXSBC15.0.56341] failure 'Connection is terminated by peer - while begin to read a packet from tunnel' on TCP connection: TunnelTcp::process
ERR | 20161114-131307.676 | 3CXTunnel | TUNL | 4624 | Bridge.cpp:755 | Tunnel is not connected! SIP message is not sent: SipReq: REGISTER xxxxxx.3cx.us:5060 tid=513674871 cseq=18 REGISTER [email protected]:5063 / 18 from(wire)
ALERT | 20161114-131321.770 | 3CXTunnel | TUNL | 4624 | TunnelTcp.cpp:583 | Sending first packet from [ V4 0.0.0.0:52018 UNKNOWN_TRANSPORT ] to [ V4 XXX.XXX.XXX.XXX:5090 TCP ]
ERR | 20161114-131321.847 | 3CXTunnel | TUNL | 4624 | TunnelTcp.cpp:295 | Bridge [3CXSBC15.0.56341] failure 'Connection is terminated by peer - while begin to read a packet from tunnel' on TCP connection: TunnelTcp::process

I am pretty sure i set up my SBC correctly and its not being blocked by the IP Firewall on 3cx. Also i can connect a remote extension directly. Meaning straight thru without using the Session Border Control
 
Please send me a PM and attach your SBC config file so we can make sure nothing is wrong there.
 
Re: 3cx SBC not working PLEASE help SOLVED

After q quick chat with a 3cx Staff member. i was told to Check the TNL parameters in settings. I the password for the tunnel was different than the password in settings. Changed it there and now it works
 
Glad to hear the issue is resolved.
 
Really quick- please edit your post and remove the Tunnel Password
 
Status
Not open for further replies.