3CX server down

[netsystems]

just renewed and upgraded a license from Standard to PRO and three days after server license still showing number of days left but can't log or access the management console at name.3cx., anyone knows why this is happening

 

[cobaltit]

My initial thought is you aren't on the minimum v15.5SP6 so your system can't communicate to retrieve your license update. How can you tell what the server is saying if you can't get into the management console?

You might want to provide some more info. Windows, Linux, on-premise, cloud, version, etc. You probably just need to reboot your instance.

 

[AWS2P]

Hi,
have you tried to refresh licence info from dashboard?