3CX showing Wrong Incoming DID

[gtaylorstc]

I have a system where the incoming DID for a SIP trunk from VoIP.ms is showing calls coming in on a DID number that is wrong. VoIP.ms shows no calls coming from that number, but 3CX is showing all calls coming in on the wrong number. Any clue how to fix this?

 

[leejor]

First you need to determine what is going on. Look at the 3CX Activity Log to see if a (DID rule) match is bring done on the incoming number, or, if not, what route it is taking and why. Does the DID number sent, match the rule exactly?