We are on the new SMB 10 and my client is looking for 2 things. 1 they want to receive voicemail notifications but not all the others. They receive hundreds of notifications a day and I completely understand the problem.
They have one trunk and 2 DIDs, and it goes into a digital receptionist and then into a ring group. They are using physical phones (Fanvil X4U-V2) and they are unable to tell where the customer called - they have another "business" they run from the same doctor's office and they want to know who they are answering the phone as.
A note for 3CX - its highly annoying you cannot set the voicemail pins without resetting the passwords. They don`t want all these notifications, so they don`t want their email on the extensions (they use the physical phones). This is really not an uncommon use in a small office, and I think you need to re-evaluate how voicemail is handled.
They have one trunk and 2 DIDs, and it goes into a digital receptionist and then into a ring group. They are using physical phones (Fanvil X4U-V2) and they are unable to tell where the customer called - they have another "business" they run from the same doctor's office and they want to know who they are answering the phone as.
A note for 3CX - its highly annoying you cannot set the voicemail pins without resetting the passwords. They don`t want all these notifications, so they don`t want their email on the extensions (they use the physical phones). This is really not an uncommon use in a small office, and I think you need to re-evaluate how voicemail is handled.
