Implemented 3CX SMS - Did you get my text message?

uptime1

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SMS is coming on strong with increasing numbers of VOIP Providers supporting it. As 3CX jumped in early and successfully on WebRTC, SMS is the next opportunity to make a noticeable difference. What do you think of 3CX handling and routing the SMS messages through enhancement of the existing 3CX clients. Of course, SMS has enormous appeal to the Millennials, who reputedly, don't want to talk on a phone! :-) My business customers want the ability to receive, manage and respond to their SMS messages with ease just as they do phone calls. Containing all that SMS activity within the 3CX sphere will be more productive and 3CX brand centric than having to use a third-party (infiltrator/future competitor) program! What do you think about making this part of the 3CX appeal?

BTW, please consider making auto-responders part of the appeal, including auto-response by extension and interactive auto-response, for example, when someone wants an address or directions to the business, the first auto-response message says to text back "xyz" to get directions, "abc" for a call back, "123" for today's specials, etc.
 
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The 3CX Admin's Lounge group on Facebook.

I've also been in touch with our 3CX rep. I have a deal on hold waiting for SMS capability. The client is currently with RingCentral and won't switch until he as SMS built-in. I'm told it should be here by the end of the year. No hard commitment but from what I heard from my rep and now seeing that info on the 3CX site itself, I'm optimistic.

Thank you. I saw that it was available in release 7, Alpha. Now we are on release 7 Beta. We have it working very well with our internal system, and then rolled it out to a customer that was really needing it. They love it, and think it is awesome. Good job, 3CX!
 
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