Solved 3cx Softphone Push notifications not working

[raja_3cx]

Hi,
I have configured 3cx softphone in some of the android phones.
If i open the app i can able to receive the call. But i close the app i cannot receive the call.
But it is properly working in IOS.
Kindly advise.

TIA

 

[Saqqara]

Google push requires port 443, is this port blocked from the 3CX server

https://www.3cx.com/docs/manual/firewall-router-configuration/

There was an update , are you running this version https://www.3cx.com/blog/releases/android-softphone-update/

 

[raja_3cx]

Hi,
Thanks for your help
Now it is working.