3CX Softphone V5.3 Beta - Transcription Snippets, Call Blocking & SMS Restrictions

[ThomB_3CX]

This beta introduces several updates focused on visibility, control and usability.​

A new Beta update is available for the 3CX Softphone for Windows. This version includes general improvements, along with new features available from Version 20 Update 7, such as voicemail transcription previews, number blocking, and SMS re...

Continue reading the Original Blog Post.

 

[telecoms1]

Is there any timeline for Video calling to work on the Softphone?

 

[WhoAmI]

What about the headset integration for the softphone? It's still not working.

 

[uhs-roycruse]

dont forget the softphone doesnt auto switch to cti mode when you logon to a hotdesk like it used to either...

 

[ArneDery]

Will chat templates make it's way in the Softphone client?
Configuration can happen in the webclient, however it would be awesome to be able to use them in the softphone client.

 

[tronic]

Will chat templates make it's way in the Softphone client?
Configuration can happen in the webclient, however it would be awesome to be able to use them in the softphone client.

I had the same questions as have a number of clients using this in their workflow that don't want to move away from the old desktop app because of no templates in the new Windows app.

@3CX is this in the pipeline?

 

[remo_zotti]

Headsetintegration Yealink still doesn`t work after restart PC or restart Windows App.
Yealink_Headsetintegration.mp4

 

[ThomB_3CX]

Are you using bluetooth? Yealink SDK does not support bluetooth headset integration

 

[remo_zotti]

Are you using bluetooth? Yealink SDK does not support bluetooth headset integration

I am using BH70 Headset with BT Dongle. But also with WDD60 DECT Dongle is not working. It works only with Jabra BT Hesesets (for ex. Evolve2 65).

 

[ThomB_3CX]

@remo_zotti Am currently in contact with Yealink.
Please open a ticket with Yealink about the above case. They will help with resolving your issue as it's from their side

 

[remo_zotti]

@remo_zotti Am currently in contact with Yealink.
Please open a ticket with Yealink about the above case. They will help with resolving your issue as it's from their side

OK thx.

I will open an ticket with yealink and reproduce the error and send them the headet logs.