Solved 3CX software working IP Phones are not

[PaulEmous]

I just started the trail and so far so good. I got the 3CX BPX running (auto install) and also added some extensions. Softphones and iPhones work, no issues.

Now I have a Unifi Phone with all software / firmware updated and the UnifiVoIP Controller and I can't get it to work.

I read most, if not all treads on the forum, and also checked on the UniFi website but no luck.

To keep it really simple I made the user IDs and the same, yet I don't even get a log in the event log. Laptop with softphone is in the same network as the IP Phone.

I am stuck at Error 408
Any suggestions?

Thanks,
Paul

 

[YiannisH_3CX]

Glad to see the issue has been resolved. I would also recommend using supported devices going forward to avoid manual configuration of every device and be fully supported in case something goes wrong. Also supported phones are auto provisioned and you can perform firmware updates from the management console.

 

[PaulEmous]

Glad to see the issue has been resolved. I would also recommend using supported devices going forward to avoid manual configuration of every device and be fully supported in case something goes wrong. Also supported phones are auto provisioned and you can perform firmware updates from the management console.

Understood. I just needed to see this phone working for myself. I have some other plans to connect multiple PBX systems to this device and quite frankly I though it looked nice haha.

Since this is a phone is for a home office I don't have to worry about adding to many things manually. Thanks for all the support!

I am going to deploy a fully operation PBX Thursday (on premises) and another one is in the making

 

[YiannisH_3CX]

Let us know if you face any issues during your deployment