Speak Your Caller’s Language: 3CX iOS V5.8 Now in Production

[ThomB_3CX]

Live Translation with Apple Intelligence, outbound number selection and queue management on iPhone.​

Language shouldn’t decide which customers your team can help. 3CX iOS V5.8 is now ready for production, and it brings live call translation, queue management and outbound number selection to your iPhone. Everything in this release was...

Continue reading the Original Blog Post.

 

[accentlogic]

@ThomB_3CX I noticed the iOS and Android blog posts mention "...a support agent calls out on the helpdesk line, so callbacks land back with the support team rather than on their personal extension." This would be huge, but I'm still seeing the same behavior as before where only DIDs assigned to the user are available.

Is there anything we need to do for this to allow users to choose DIDs assigned to a Call Queue, Ring Group or Digital Receptionist? Or is this still coming in a future update?

For your next trick, it would be awesome if it the Call user drop down can show the DID Name appended after the DID number if the Name exists.