3CX System and SPA8800 gateway

[dan.dinica]

Hi,

I try to setup the following configuration :
- 3CX Phone System software ( ver. 10 or 11, it is not important ) free edition.
- 10 SPA 502G phones
- 1 x SPA 8800 for our analog lines ( 2 ) and one line from a GSM adapter .

Until now ( I do not have the physical devices until now but it will be soon ) I setup a configuration with few extensions and I made some tests with softphones and android devices and everything seems to be ok; I made tests with the phones from the inside network and also from the outside . Now I want to make the next step, e.g. to configure the gateway and the analog lines ( 2 ) , and no need for a SIP provider in this moment. When I add a new gate to the system ( my SPA 8800 ), the only option I have is to select for the brand = Generic and for the model = Gateway Device . After, I must choose the number of ports and I have the first question : I must fill 4 or 8 ?( my opinion is 4 but.... ) When I goes to the Create Outbound Call Rule page , the second question comes : how can I setup a route in 3CX software, for an outbound call based on rules I setup here ? ( e.g. if I want some outbound calls to goes to the analog lines, ports 1 and 2 from the gateway , and other calls for mobiles phones to goes on the third port thru the GSM adapter ). It is the SPA 8800 who make the difference between calls based on the rules ? ( I do not have yet the physical device and I do not see many posts on forum about this subject ).
Thanks in advance for any suggestions .

 

[dan.dinica]

Hi Leejor,

Yesterday evening I tested the ETSI FSK with PR option but no effect. The only thing I can say is : the settings for this has the same effect for Bellcore , DTMF, DTMF....., ETSI FSK, etc. Also no change if I change the option : Caller ID standard from bell 202 to v23.
For the Vodafone line I use an adapter GSM - analog port FXS.
I will tray to plug a phone in this port and test if I will receive the caller ID.


Regards

 

[leejor]

It didn't dawn on me that you were using a GSM gateway. I thought, that perhaps, Vodafone was now offering some sort of landline service. That being the case, the CID type may be something other than the UK standard as it may be sold in other counties. There may be options to change it, or even enable it, in the gateway. You might want to check the gateways manual. Testing it with a standard CID unit was going to be my next suggestion.