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Solved 3CX Update Error

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rgd001

Customer
Joined
May 6, 2020
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Hello,

I am trying to update 3CX from 16.0.5.619 to 16.0.5.622. The update always fails and I get the following report

Code: 
Hit:1 http://security.debian.org stretch/updates InRelease
Ign:2 http://deb.debian.org/debian stretch InRelease
Hit:3 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Ign:4 http://repo.saltstack.com/apt/debian/0/amd/latest stretch InRelease
Hit:5 http://deb.debian.org/debian stretch-updates InRelease
Hit:6 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Ign:7 http://repo.saltstack.com/apt/debian/9/amd/latest stretch InRelease
Hit:8 http://deb.debian.org/debian stretch Release
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release
Ign:10 http://repo.saltstack.com/apt/debian/9/amd/latest stretch Release
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:15 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main all Packages
Ign:17 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main amd64 Packages
Ign:18 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en
Ign:19 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en_US
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:15 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main all Packages
Ign:17 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main amd64 Packages
Ign:18 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en
Ign:19 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en_US
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:15 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main all Packages
Ign:17 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main amd64 Packages
Ign:18 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en
Ign:19 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en_US
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:15 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main all Packages
Ign:17 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main amd64 Packages
Ign:18 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en
Ign:19 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en_US
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:15 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main all Packages
Ign:17 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main amd64 Packages
Ign:18 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en
Ign:19 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en_US
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Err:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
  404  Not Found [IP: 99.84.156.74 80]
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:15 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main all Packages
Err:17 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main amd64 Packages
  404  Not Found [IP: 99.84.156.74 80]
Ign:18 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en
Ign:19 http://repo.saltstack.com/apt/debian/9/amd/latest stretch/main Translation-en_US
Reading package lists...
W: The repository 'http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release' does not have a Release file.
W: The repository 'http://repo.saltstack.com/apt/debian/9/amd/latest stretch Release' does not have a Release file.
E: Failed to fetch http://repo.saltstack.com/apt/debian/0/amd/latest/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 99.84.156.74 80]
E: Failed to fetch http://repo.saltstack.com/apt/debian/9/amd/latest/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 99.84.156.74 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.

Please advise
 
Hi,

Please run the following command to remove the saltstack error and then try to update again normally.

You need to have root access to the machine

Bash: 
wget -O - https://downloads.3cx.com/downloads/misc/debianpatches/9/16/0/5/20200619-os-update.sh | bash
 
Hello,

I tried this option, update failed

Code: 
Hit:1 http://security.debian.org stretch/updates InRelease
Ign:2 http://deb.debian.org/debian stretch InRelease
Hit:3 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Hit:4 http://archive.repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch InRelease
Get:5 http://deb.debian.org/debian stretch-updates InRelease [93.6 kB]
Hit:6 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Ign:7 http://repo.saltstack.com/apt/debian/0/amd/latest stretch InRelease
Hit:8 http://deb.debian.org/debian stretch Release
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Err:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
  404  Not Found [IP: 99.84.10.117 80]
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:14 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Fetched 93.6 kB in 10s (8,869 B/s)
Reading package lists...
W: The repository 'http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release' does not have a Release file.
E: Failed to fetch http://repo.saltstack.com/apt/debian/0/amd/latest/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 99.84.10.117 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.
 
Can you show us the output when you run the command I mentioned?
 
Code: 
login as: root
[email protected]'s password:
Linux 3cx 4.9.0-12-amd64 #1 SMP Debian 4.9.210-1+deb9u1 (2020-06-07) x86_64

The programs included with the Debian GNU/Linux system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Mon Aug 10 13:50:33 2020 from 10.10.0.1
root@3cx:~# wget -O - https://downloads.3cx.com/downloads/misc/debianpatches/9/1                                                                                                  6/0/5/20200619-os-update.sh | bash
--2020-08-10 14:41:56--  https://downloads.3cx.com/downloads/misc/debianpatches/                                                                                                  9/16/0/5/20200619-os-update.sh
Resolving downloads.3cx.com (downloads.3cx.com)... 151.80.125.73
Connecting to downloads.3cx.com (downloads.3cx.com)|151.80.125.73|:443... connec                                                                                                  ted.
HTTP request sent, awaiting response... 200 OK
Length: 14738 (14K) [application/x-sh]
Saving to: ‘STDOUT’

-                   100%[===================>]  14.39K  --.-KB/s    in 0s

2020-08-10 14:41:57 (169 MB/s) - written to stdout [14738/14738]

--2020-08-10 14:41:57--  http://archive.repo.saltstack.com/apt/debian/9/amd64/ar                                                                                                  chive/2019.2.0/SALTSTACK-GPG-KEY.pub
Resolving archive.repo.saltstack.com (archive.repo.saltstack.com)... 143.204.89.                                                                                                  10, 143.204.89.32, 143.204.89.46, ...
Connecting to archive.repo.saltstack.com (archive.repo.saltstack.com)|143.204.89                                                                                                  .10|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1727 (1.7K) [application/octet-stream]
Saving to: ‘STDOUT’

-                   100%[===================>]   1.69K  --.-KB/s    in 0s

2020-08-10 14:41:57 (108 MB/s) - written to stdout [1727/1727]

OK
Update completed. You may update 3CX from the Management Console or enable 3CX I                                                                                                  nstance Management
root@3cx:~# login as: root
individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Mon Aug 10 13:50:33 2020 from 10.10.0.1
root@3cx:~# wget -O - https://downloads.3cx.com/downloads/misc/debianpatches/9/1                                                                                                  6/0/5/20200619-os-update.sh | bash
--2020-08-10 14:41:56--  https://downloads.3cx.com/downloads/misc/debianpatches/                                                                                                  9/16/0/5/20200619-os-update.sh
Resolving downloads.3cx.com (downloads.3cx.com)... 151.80.125.73
Connecting to downloads.3cx.com (downloads.3cx.com)|151.80.125.73|:443... connec                                                                                                  ted.
HTTP request sent, awaiting response... 200 OK
Length: 14738 (14K) [application/x-sh]
Saving to: ‘STDOUT’

-                   100%[===================>]  14.39K  --.-KB/s    in 0s

2020-08-10 14:41:57 (169 MB/s) - written to stdout [14738/14738]

--2020-08-10 14:41:57--  http://archive.repo.saltstack.com/apt/debian/9/amd64/ar                                                                                                  chive/2019.2.0/SALTSTACK-GPG-KEY.pub
Resolving archive.repo.saltstack.com (archive.repo.saltstack.com)... 143.204.89.                                                                                                  10, 143.204.89.32, 143.204.89.46, ...
Connecting to archive.repo.saltstack.com (archive.repo.saltstack.com)|143.204.89                                                                                                  .10|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1727 (1.7K) [application/octet-stream]
Saving to: ‘STDOUT’

-                   100%[===================>]   1.69K  --.-KB/s    in 0s

2020-08-10 14:41:57 (108 MB/s) - written to stdout [1727/1727]

OK
Update completed. You may update 3CX from the Management Console or enable 3CX I                                                                                                  nstance Management
root@3cx:~#
Password:
 
Ok it looks like the command patched out the repo error but if If you still get the saltstack error appearing, you can manually remove the repo via SSH:
  1. nano /etc/apt/sources.list.d/saltstack.list
  2. Comment out the saltstack repo by adding # in the beginning of it for example:
    #deb http://archive.repo.saltstack.com/apt/debian/9/amd64/...
  3. Save the file (Ctrl+S then Enter)
  4. Ctrl +X to exit
  5. run apt-get update and see that the error no longer appears.
  6. lf it goes well, update via management console and let us know
 
Last edited:
Hello,

Same issue so far. Find below the log for the apt-get update commande


Code: 
root@3cx:~# apt-get update
Hit:1 http://security.debian.org stretch/updates InRelease
Ign:2 http://deb.debian.org/debian stretch InRelease
Hit:3 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Hit:4 http://deb.debian.org/debian stretch-updates InRelease
Hit:5 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Hit:6 http://deb.debian.org/debian stretch Release
Ign:7 http://repo.saltstack.com/apt/debian/0/amd/latest stretch InRelease
Ign:8 http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Err:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
  404  Not Found [IP: 52.222.130.32 80]
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Reading package lists... Done
N: Ignoring file 'saltstack.list.save.1' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
W: The repository 'http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release' does not have a Release file.
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: Failed to fetch http://repo.saltstack.com/apt/debian/0/amd/latest/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 52.222.130.32 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.
 
What files do you currently have under here?

/etc/apt/sources.list.d/
 
3cxpbx.list
saltstack.list
saltstack.list.save.1
3cxpbx-testing.list
saltstack.list.save
 
JohnS_3CX said:
Hi,

Please run the following command to remove the saltstack error and then try to update again normally.

You need to have root access to the machine

Bash: 
wget -O - https://downloads.3cx.com/downloads/misc/debianpatches/9/16/0/5/20200619-os-update.sh | bash
Click to expand...
Please pin this with the SaltStack issue. It's the 100th post about this.
 
rgd001 said:
3cxpbx.list
saltstack.list
saltstack.list.save.1
3cxpbx-testing.list
saltstack.list.save
Click to expand...
Remove all the saltstack ones.

Run: rm -f /etc/apt/sources.list.d/saltstack*
 
Hello,

O removed the saltstack files. I went to the management console and did the update and it failed

Code: 
Hit:1 http://security.debian.org stretch/updates InRelease
Ign:2 http://repo.saltstack.com/apt/debian/0/amd/latest stretch InRelease
Ign:3 http://deb.debian.org/debian stretch InRelease
Hit:4 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Hit:5 http://deb.debian.org/debian stretch-updates InRelease
Hit:6 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Ign:7 http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release
Hit:8 http://deb.debian.org/debian stretch Release
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Err:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
  404  Not Found [IP: 54.192.66.79 80]
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Reading package lists...
W: The repository 'http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release' does not have a Release file.
E: Failed to fetch http://repo.saltstack.com/apt/debian/0/amd/latest/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 54.192.66.79 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.
 
rgd001 said:
Hello,

O removed the saltstack files. I went to the management console and did the update and it failed

Code: 
Hit:1 http://security.debian.org stretch/updates InRelease
Ign:2 http://repo.saltstack.com/apt/debian/0/amd/latest stretch InRelease
Ign:3 http://deb.debian.org/debian stretch InRelease
Hit:4 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Hit:5 http://deb.debian.org/debian stretch-updates InRelease
Hit:6 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Ign:7 http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release
Hit:8 http://deb.debian.org/debian stretch Release
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Err:9 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
  404  Not Found [IP: 54.192.66.79 80]
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Reading package lists...
W: The repository 'http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release' does not have a Release file.
E: Failed to fetch http://repo.saltstack.com/apt/debian/0/amd/latest/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 54.192.66.79 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.
Click to expand...
You need to run "apt update" before running the 3CX update.
 
I forgot to mention that I run the apt update first. I got an error

Code: 
root@3cx:/etc/apt/sources.list.d# apt-get update
Ign:1 http://deb.debian.org/debian stretch InRelease
Hit:2 http://security.debian.org stretch/updates InRelease
Hit:3 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Hit:4 http://deb.debian.org/debian stretch-updates InRelease
Hit:5 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Hit:6 http://deb.debian.org/debian stretch Release
Ign:7 http://repo.saltstack.com/apt/debian/0/amd/latest stretch InRelease
Ign:8 http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Ign:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Ign:10 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main all Packages
Err:11 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main amd64 Packages
  404  Not Found [IP: 54.192.66.58 80]
Ign:12 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en
Ign:13 http://repo.saltstack.com/apt/debian/0/amd/latest stretch/main Translation-en_US
Reading package lists... Done
W: The repository 'http://repo.saltstack.com/apt/debian/0/amd/latest stretch Release' does not have a Release file.
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: Failed to fetch http://repo.saltstack.com/apt/debian/0/amd/latest/dists/stretch/main/binary-amd64/Packages  404  Not Found [IP: 54.192.66.58 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.
 
Did you delete all the saltstack files?
 
run nano /etc/apt/sources.list.d/3cxpbx.list see what is inside the file and tell us

also run the same but change the file to 3cxpbx-testing.list and check what is inside that file too.

We need to see where the system is finding the the saltstack repo from, and comment out that line.

The goal is to find and remove that repository without changing any other things, so that the updater will no longer stop because of the missing repo.
 
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Hello,

Yes I deleted the saltstack files

Inside the the 3cxpbx.list

Code: 
deb http://downloads-global.3cx.com/downloads/debian stretch main

Inside the the 3cxpbx.-testing.list

Code: 
deb [arch=amd64] http://downloads-global.3cx.com/downloads/debian stretch-testi$
 
Any updates regarding this issue?
 
can you also show us the content of the file /etc/apt/sources.list
 
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Code: 
deb http://repo.saltstack.com/apt/debian/0/amd/latest stretch main
deb http://deb.debian.org/debian stretch main contrib non-free
deb http://security.debian.org/ stretch/updates main contrib non-free
deb http://deb.debian.org/debian stretch-updates main contrib non-free
 
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