3CX Update V20 associated mobile phone

[Alle CTEC]

I updated a 3cx switchboard from V18 to V20 a user had populated the mobile field with the number of a 4XX bell extension and the ring the associated mobile flag so that if the extension is called the bell also rings but after the update if I enter a 3cfire number 3cx tells me that it is not a correct mobile number.

Thanks

 

[Alphabetic]

Mobile numbers have to be longer then extension digits now

 

[SteveITS]

Ring group with the desk phone and bell in it?

 

[Alle CTEC]

I have a customer with V20 and 4-digit extensions in that case no problem entering an extension in the mobile field so the limitation is not based on the number of extensions but based on the number of digits. The solution was working in V18 an extension and visible in the Team shows the busy status, which the group does not do.

 

[paulodagraca]

Send PM with some option, hope this helps you !

 

[Alle CTEC]

Thank you very much it works perfectly

 

[Matt Waechter]

Send PM with some option, hope this helps you !

Paulo,
I could use your cheat code

 

[fxbastler]

Use SIP ID or a CFD App with transfer or ...

 

[fxbastler]

When I pointed out this artificial, arbitrary, and unnecessary restriction by 3CX when it first appeared last year, I was laughed at:
https://www.3cx.com/community/threa...ves-enterprise-features-ai.127761/post-607033

The SIP ID can only be set up and used by users. A CFD app can't be used everywhere, and it automatically accepts every call, which creates further problems.

In the meantime, some 3CX operators have come to the realization that this limited function actually offered significant advantages. But now it's too late.

Now that this has been enshrined in the code for over a year, it's unlikely to be reversed.