Hi Forum
We are running 3CX V15-SP3 integraded with Exchange 2013 UM.
The Welcome messages recorded with a professional microphone sounds perfect with 3CX Digital receptionist, but when we redirect to exchange with the excact same voice file - it sounds distorted.
We tried to downsample the voice file to -23dB of the normal output, but the problem persists
We tried it in both supported voice formats waw and wma and with the correct settings exchange UM supports.
3CX and Exchange is on two different servers - and there is no network issues of any kind.
I dont know were to troubleshoot this - 3CX or Exchange side?
Finally the voice prompts in UM and the recorded Voicemails are fantastic quality.
Any Idea will be greatly appriciated
We are running 3CX V15-SP3 integraded with Exchange 2013 UM.
The Welcome messages recorded with a professional microphone sounds perfect with 3CX Digital receptionist, but when we redirect to exchange with the excact same voice file - it sounds distorted.
We tried to downsample the voice file to -23dB of the normal output, but the problem persists
We tried it in both supported voice formats waw and wma and with the correct settings exchange UM supports.
3CX and Exchange is on two different servers - and there is no network issues of any kind.
I dont know were to troubleshoot this - 3CX or Exchange side?
Finally the voice prompts in UM and the recorded Voicemails are fantastic quality.
Any Idea will be greatly appriciated
