3CX V11 SIP Connection to Cisco AS5400

[jwalker]

Hi, I am trying feverishly to connect a fresh install of 3CX V11 to my Cisco AS5400. My engineer has promised that everything is correct on the Cisco side however, I cannot get a call to go through to the 3CX server. I have a PSTN (T1) connection on the Cisco AS5400 terminated locally to a legacy PBX (3-digit dial) and am trying to get a SIP connection to 3CX (4-digit dial) established. This is the error log output when trying to dial from PSTN to SIP:



22-Feb-2013 21:56:18.335 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.19.32.37:63199 tid=4D11F7 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.19.32.37:5060;branch=z9hG4bK4D11F7;x-route-tag="tgrp:1001"
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]>
From: <sip:[email protected]>;tag=126C3978-128F
Call-ID: [email protected]
CSeq: 101 INVITE
Expires: 180
Min-SE: 1800
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO, UPDATE, REGISTER
Content-Type: multipart/mixed;boundary=uniqueBoundary
Date: Sat, 23 Feb 2013 02:56:18 GMT
MIME-Version: 1.0
Supported: 100rel, timer, replaces
Timestamp: 1361588178
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow-Events: telephone-event
Content-Length: 698
Remote-Party-ID: <sip:[email protected]>;party=calling;screen=no;privacy=off
Cisco-Guid: 1848391982-2090537442-2151284753-565197598

--uniqueBoundary
Content-Type: application/sdp

v=0
o=CiscoSystemsSIP-GW-UserAgent 3500 9451 IN IP4 10.19.32.37
s=SIP Call
c=IN IP4 10.19.32.37
t=0 0
m=audio 19204 RTP/AVP 0 18 4 8 101
c=IN IP4 10.19.32.37
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:4 G723/8000
a=fmtp:4 bitrate=6.3;annexa=yes
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
--uniqueBoundary
Content-Type: application/gtd
Content-Disposition: signal;handling=optional

IAM,
PRN,isdn*,,NI***,
USI,rate,c,3,c,1
USI,lay1,ulaw
TMR,02
CPN,04,,1,1708
CGN,04,,1,,,xxxxxx1708
CPC,09
FCI,,,,,,,y,
GCI,6e2c392e7c9b11e2803a001121b03b1e

--uniqueBoundary--
22-Feb-2013 21:56:18.335 IPs do not match!
22-Feb-2013 21:56:18.335 Compare IPs: incoming=10.19.32.37; external=0.0.0.0

 

[mixig]

http://www.3cx.com/blog/docs/source-identification-issues/

Also there are many examples on the forum.. just search "source id identification"...

 

[jwalker]

Thank you for the followup. I have tried all the options I could possibly find on this issue. Is there someone that can help to be sure I am doing this properly?

 

[jwalker]

For example, please see the below log:

23-Feb-2013 10:08:38.670 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.19.32.37:54460 tid=0217E [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.19.32.37:5060;branch=z9hG4bK0217E;x-route-tag="tgrp:1001"
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]>
From: "Joshua Walker"<sip:[email protected]>;tag=FB78-168E
Call-ID: [email protected]
CSeq: 101 INVITE
Expires: 180
Min-SE: 600
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO, UPDATE, REGISTER
Content-Type: application/sdp
Date: Sat, 23 Feb 2013 15:08:38 GMT
Supported: rel100, timer, replaces
Timestamp: 1361632118
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow-Events: telephone-event
Content-Length: 410
Remote-Party-ID: "Joshua Walker" <sip:[email protected]>;party=calling;screen=no;privacy=off
Cisco-Guid: 3159103719-2097222114-2147614737-565197598

v=0
o=CiscoSystemsSIP-GW-UserAgent 7939 9814 IN IP4 10.19.32.37
s=SIP Call
c=IN IP4 10.19.32.37
t=0 0
m=audio 17350 RTP/AVP 0 18 4 8 100 101
c=IN IP4 10.19.32.37
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:4 G723/8000
a=fmtp:4 bitrate=6.3;annexa=yes
a=rtpmap:8 PCMA/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
23-Feb-2013 10:08:38.670 IPs do not match!
23-Feb-2013 10:08:38.670 Compare IPs: incoming=10.19.32.37; external=0.0.0.0


Below is the current config on the 3CX server:

 

[jwalker]

Good morning all, any ideas on this issue yet? Thanks again in advance for the help!

 

[mixig]

INVITE is for 1708 number, in your attach there is 8033321, add 1708 number under the source identification by did (alos try that without (delete) custom field in matching strategy)