3cx v15 Polycom DSS key issue

[rdonahue]

Has anyone come up with a solution to the Polycom SSIP's DSS key issue?


We host 300 or so 3cx's - many with SSIP's that have been working fine for years.


Upon upgrading to v15.5, any SSIP with a DSS key configured causes the phone to "freeze" and cease to function until powered down/up.


It is just silly to suggest this is a Polycom issue....


So, I ask again, anyone figure out how to fix what 3cx broke? Workaround? Other?

 

[eddv123]

Very basic although it solved an issue for me when using a Polycom conference phone with 3CX v15.5 recently - try checking and upgrading your firmware.

You have not quoted a version in your post so it would be the first logical step.