3CX v20 Call Panel Timer Fluctuating

[Sajjad.Khurshid]

Hello,

We have observed an issue with the 3CX v20 call panel where the call duration timer does not increase consistently(for some calls). Instead, it fluctuates, sometimes going back and forth instead of counting up smoothly.

Could anyone provide insights into why this issue is occurring and how we can resolve it?

Looking forward to your suggestions.

 

[Sajjad.Khurshid]

Any update on the reported issue

 

[NicholasP_3CX]

First thing you would need to check that both the PBX and the computer receiving the call are using a good proper NTP source, and that there is no time drift anywhere on your network.

 

[Sajjad.Khurshid]

First thing you would need to check that both the PBX and the computer receiving the call are using a good proper NTP source, and that there is no time drift anywhere on your network.

Okay, I'll check this and get back to you.