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I know in v20 update 5, the ability to import call routes with naming was added. In v18, I typically export the current list of ICRs, clear it out and add the new lines. Then import the file.
My question, is there a way to export the ICR's to get a CSV compatible with the import function, or is there a template CSV available somewhere to utilize this?
My question, is there a way to export the ICR's to get a CSV compatible with the import function, or is there a template CSV available somewhere to utilize this?