3CX version 18 for Windows Server

[TPR3CX]

Greetings,

With the pending release of v18, I have concerns about required upgrades. We are currently running on the latest release of version 16 for Windows with clients using a variety of methods for connecting including:

• iPhone App
• Android App
• Windows Desktop App
• Chrome Extension
• Desk Phones

About a couple of years ago, smartphone apps were released that would not work unless the server side was updated causing users to not connect because their smartphones auto-updated their apps. Will this issue happen again or will the new v18 based apps be released separately?

Also, I see in the Linux based server, v18 can be updated via the console app. Will this be the same with Windows or will it require a backup, uninstall, install, then restore like when upgrading from v15 to v16?

Thanks!

 

[Saqqara]

If you are running version 16, you should have no issues.

IOS / Android applications will still work

Existing Windows application / v16 web client is being replaced by new Windows Desktop App - https://www.3cx.com/blog/releases/windows-desktop-app/ but you can still use the existing windows application without any issues.

When you say chrom extension, do you mean dialling number within Chrome , if so I new version should be out shortly. https://www.3cx.com/community/threads/chrome-edge-extension-v18.82993/#post-391114

With all major upgrades on the windows version, you need to backup , uninstall and reinstall using the backup.