3CX Web meeting recordings

[Alfie Wyand Brooks]

I've set up a meeting that i recorded but i never received the email with the recording attached. Does anyone know why this would be? Emails can be sent from the 3CX console so I know that there isn't any issue with the settings there

 

[Mike Cartwright]

Hey there, if your email settings are correct you should be able to receive emails with your recordings. Is the port assigned to 5001? Is it open? You might also want to make sure that your certificate is valid and not self-signed or expired.

 

[Alfie Wyand Brooks]

I've check all these and they're fine. is there anything else it could be?

 

[Mike Cartwright]

Hi Alfie! Hmmm..I'm all out of ideas, really. Not sure what would resolve your issue aside from the things I've mentioned above. Really hoping someone else could jump in and help.