3CX WebChat not showing on my Weebly Website

[Terri Griffiths]

I have followed the instructions https://www.3cx.com/docs/weebly-live-chat/ to the T, but no joy in getting the chat to appear on my website.

Any known issues?

 

[Charles_3CX]

Hi there, have you created the live chat link and pasted this into the site as shown in the original guide you provided?

Additionally, what site address have you entered into the Live Chat section of the Admin console under the Your Website section?

 

[Terri Griffiths]

Hi there, have you created the live chat link and pasted this into the site as shown in the original guide you provided?

Additionally, what site address have you entered into the Live Chat section of the Admin console under the Your Website section?

Yes, I added the snippet as an embedded code on my Weebly website page, but nothing shows. And I have entered my website address in the Live Chat section in my admin console too.

 

[Terri Griffiths]

Yes, I added the snippet as an embedded code on my Weebly website page, but nothing shows. And I have entered my website address in the Live Chat section in my admin console too.

I've sorted it! Just moved where I dropped the embedded code and it now works. Ta!

 

[Charles_3CX]

I am glad that you have resolved this issue and this is now working for you.