Solved 3CX will not upgrade to v18

[thames]

Hi there Folks

I am having a problem trying to upgrade to the v18. Each time I try I almost instantaneously get another login prompt and when I go back in and look at the log I see:

Your 3CX Debian OS failed to update
3CX Phone System Management Console ID: 10012 02/01/2022 00:00:16

Am I logging back in too quickly or is there a problem?

All the best
Chris

 

[SweetAction]

You should get an email with a log showing the issue. Otherwise you can check the log from the MC manually, it's likely an unusual package / source list or locked apt.

I always recommend a reboot before starting the upgrade.

 

[thames]

You should get an email with a log showing the issue.

Hi there - I'm not getting an Email and the log from the Dashboard just shows the exact message above. Completely stumped...

Reboot - you mean a server reboot? We are using Google instances for our 3CX installs. OK - will go do that and I'll get back to you. Many thanks!

 

[thames]

Ureka! Thanks, SweetAction - all done and dusted and instances rebooted and all immediately upgraded.

Cheers
Chris

 

[ChrisC_3CX]

Glad to see you managed to get this sorted!

I'll be closing this thread so please feel free to start a new one should you need anything else!