3CX Windows App v20 - Restore Headset integration when headset is reconnected

[PBX128]

Summary:
If you once activate headset integration for a headset and unconnect it, headset integration for this headset should be reactivated if you reconnect it - even if it was temporarily unconnected and even if temporarily another headset was connected


Situation:
1) Connect Yealink Headset with computer
2) Open 3CX Windows App v20, go to settings and activate headset integration for yealink headset

3) Use buttons on headset for call actions.
4) Remove headset from computer
5) Take your computer to another place and use a simple logitech usb headset
6) In 3CX-App headset integration still seams activated, but there is no headset entry shown:

6) Take you computer back to office and reconnect yealink headset


Expected behaviour:
In 3CX Windows App the headset integration is reactivated.



Actual behaviour:
In 3CX Windows App the headset integration is still "activated", but as the yealink headset isn't selected, the headset integration isn't working.




Summary:
If you once activate headset integration for a headset, headset integration for this headset should be reactivated if you connect it again, even if it was temporarily unconnected or if temporarily another headset was connected

 

[ThomB_3CX]

Thanks for your feedback.
Could you kindly try the following. Test the same scenario, whilst not keeping the Settings Page > Audio options in view.
For example disconnect headset > stay in keypad > Reconnect the headset.

Is the headset then activated?

Thanks