Solved 3cx windows client voicemail

[rsuren]

hi guys,
we have disabled voice mail for all extensions but in 3cx windows client , when a call comes next to answer button the voice mail button is there out of the 3 options given. so user by mistake clicking voicemail button and call is being lost. is there anyway to disable this in the client. thanks in advance

 

[IoannisM_3CX]

Hello @rsuren

Unfortunately there is not an option to disable these buttons. I believe that they are quite large buttons so with a bit of more caution when answering, there should be no problem

Thank you

 

[rsuren]

Hello @rsuren

Unfortunately there is not an option to disable these buttons. I believe that they are quite large buttons so with a bit of more caution when answering, there should be no problem

Thank you

actually being big and its being on the right hand side is the issue, our ppl are clicking it by mistake, please in future version give a command line parameter at least to disable the button.

 

[IoannisM_3CX]

Hello @rsuren

You can post any of your suggestions for future implementation in the ideas section of the forum, in order to be up-voted by other users and evaluated by the appropriate department.


Thank you