3CXPhone and Plantronics Savi W740 Setup

[advlaser]

I'm attempting to setup 3CXphone for Windows with the Plantronics W740 wireless headset, but I'm running into problems.

3CX has documented that the Plantronics Savi W740 Series is compatible. http://www.3cx.com/support/plantronics-configuration/
According to the documentation, from the Plantronics Control Panel (ver 2.8 - the latest version), I need to select Default Softphone: 3CXPhoneForWindows. Only 3CXPhoneForWindows isn't on the list. The list includes Cisco, Avaya, Lync, Skype, etc, but no 3CX.

I double checked the install to make sure 3CX just wasn't checked upon installation, but no joy. Has anybody had success setting up 3CX with the Plantronics Savi W740 series? Thanks!

 

[Pierre_3CX]

Hi there,
Are you running the Plantronics Spokes software or the Plantronics Hub ? Should be Spokes.

 

[advlaser]

I'm running the Spokes Software. This is strange / embarrassing, today when I double checked the settings, 3CXPhoneForWindows showed up on the bottom of the list in the Spokes software. My guess is it's a result of restarting my computer this morning. Thanks!

 

[Pierre_3CX]

Ok perfect.