Hello. 3CX phone on trial here for our sip softphone clients. The interface looks great and it seems to be very good - only issue is that when I am connected to an automated attendant and try to dial an extension, it is seeming to send multiple tones, and worse still, seemingly randomly.
eg: I want to dial extension 2446 - it dials 2224446, or perhaps 244444666 - always a different number.
Other softphones are working fine - so it is not a keyboard issue or anything like that. And oddly enough, I can dial the telephone number initially without issue - it is only once it is connected to an attendant.
Any ideas?
Tks,
Steve
eg: I want to dial extension 2446 - it dials 2224446, or perhaps 244444666 - always a different number.
Other softphones are working fine - so it is not a keyboard issue or anything like that. And oddly enough, I can dial the telephone number initially without issue - it is only once it is connected to an attendant.
Any ideas?
Tks,
Steve
