I am developing an integration between 3CX and Google Sheets to automatically fetch call recordings and details (such as caller ID, callee ID, call duration, and recording URL) based on phone numbers listed in a Google Sheet. I am encountering a 401 Unauthorised error when attempting to access the 3CX API, despite using the correct API key. I have verified the API key and its permissions, but the issue persists. Here are the details of my setup and troubleshooting steps:
Details:
- Endpoint URL: https://bassprac.3cx.com.au:5001/api/CallControl
- Request Method: POST (also tested with GET)
- Headers:
- Authorization: Bearer MY API KEY
- Content-Type: application/xml
