IT Ingenus Premier Customer Joined Apr 28, 2020 Messages 9 Reaction score 0 Apr 28, 2020 #1 Hello all, All of sudden we started receiving the error screenshot below. We tried rebooting the server and services, All of the EXTs are working fine, just no access to the web gui. can someone please point me in the right direction. -Victor
Hello all, All of sudden we started receiving the error screenshot below. We tried rebooting the server and services, All of the EXTs are working fine, just no access to the web gui. can someone please point me in the right direction. -Victor
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,530 Reaction score 3,701 Apr 28, 2020 #2 Hi, firstly I would recommend to reach it via FQDN from an outside connection like so: https://mypbx.3cx.com:5001 (assuming 5001 is your default SSL port if you did not change it at setup) Please provide us with some info on your setup as per here https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/
Hi, firstly I would recommend to reach it via FQDN from an outside connection like so: https://mypbx.3cx.com:5001 (assuming 5001 is your default SSL port if you did not change it at setup) Please provide us with some info on your setup as per here https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/
IT Ingenus Premier Customer Joined Apr 28, 2020 Messages 9 Reaction score 0 Apr 28, 2020 #3 This was solved, looked like some files were deleted such as the index files for the website. Thanks for the quick response.
This was solved, looked like some files were deleted such as the index files for the website. Thanks for the quick response.
JohnS_3CX Support Team Staff member 3CX Support Joined Jan 4, 2019 Messages 14,530 Reaction score 3,701 Apr 29, 2020 #4 Glad to hear it was resolved!