486 Busy Here

[Dan Broyles]

Probably an old answer, but we are a new client and the help I found seems out of date with our phone system screen.
If you self-administer your system and you are on the latest 3CX system, please advise how to stop receiving this particular "Trunk/Provider responds to Request with an error" e-mail error, not all, just 486.

Thanks in advance!

 

[3CXusername]

in parameter settings search PBXERRORCODES and remove 486

 

[sip.bg]

Simply disable notification for trunk errors.
Error 486 is a normal busy condition for the destination number.