Problem
The current 3CX Windows App has a fixed and relatively small user interface. On high-resolution displays (1440p, 4K) and systems using Windows display scaling (125%, 150%, 175%, 200%), information can become difficult to read and parts of the interface may be truncated.
This affects users working with multiple queues, long contact names, long status texts and busy call environments. It also creates accessibility challenges for users with visual impairments or users who require larger fonts and interface elements.
Requested Features
This request is not intended to change the compact design philosophy of the Windows App.
Even a simple optional "Large Mode" or configurable UI scaling setting would significantly improve usability while maintaining the current design.
Many organizations are increasingly required to comply with accessibility and workplace inclusion requirements. Providing an optional accessibility mode would help customers deploy the Windows App to a broader range of users without relying on alternative clients.
Thank you for considering this enhancement.
The current 3CX Windows App has a fixed and relatively small user interface. On high-resolution displays (1440p, 4K) and systems using Windows display scaling (125%, 150%, 175%, 200%), information can become difficult to read and parts of the interface may be truncated.
This affects users working with multiple queues, long contact names, long status texts and busy call environments. It also creates accessibility challenges for users with visual impairments or users who require larger fonts and interface elements.
Requested Features
- UI scaling options (125%, 150%, 175%, 200%)
- Accessibility / Large Mode
- Resizable application window
- Larger font option
- Improved High-DPI support
- Better handling of long queue names, contact names and status information
- Improved accessibility compliance and usability
- Improved accessibility for visually impaired users
- Better usability on high-resolution monitors
- Reduced need to switch to the PWA solely for readability reasons
- Better user experience for receptionists, call center agents and power users
- Improved adoption of the native Windows App
This request is not intended to change the compact design philosophy of the Windows App.
Even a simple optional "Large Mode" or configurable UI scaling setting would significantly improve usability while maintaining the current design.
Many organizations are increasingly required to comply with accessibility and workplace inclusion requirements. Providing an optional accessibility mode would help customers deploy the Windows App to a broader range of users without relying on alternative clients.
Thank you for considering this enhancement.
Upvote
2
