Hi,
On one of my VoIP providers, all inbound calls are terminated by 3CX after 30 seconds. This never happens when using a Lynksys box direct with the provider, it only occurs on 3CX.
The 3CX log shows:
Ack not received
Call terminated.
Wireshark is showing that 3CX is initiating the termination - all BYE requests come only from 3CX.
This is only happening on 1 of 3 inbound lines, and occurs regardless of the extension which answers. Outbound calls are fine.
It happened to me with 3CX version 8 (intermittantly), v9, SP1 and SP2. I am currently running 3CX Phone System v9.0.13545.594 SP.2 and it is faulting every time I test.
I've searched the forums and the net, it seems it is or was a known bug that may have a patch. Can anyone help me?
Thanks,
Ben Cosier
On one of my VoIP providers, all inbound calls are terminated by 3CX after 30 seconds. This never happens when using a Lynksys box direct with the provider, it only occurs on 3CX.
The 3CX log shows:
Ack not received
Call terminated.
Wireshark is showing that 3CX is initiating the termination - all BYE requests come only from 3CX.
This is only happening on 1 of 3 inbound lines, and occurs regardless of the extension which answers. Outbound calls are fine.
It happened to me with 3CX version 8 (intermittantly), v9, SP1 and SP2. I am currently running 3CX Phone System v9.0.13545.594 SP.2 and it is faulting every time I test.
I've searched the forums and the net, it seems it is or was a known bug that may have a patch. Can anyone help me?
Thanks,
Ben Cosier
