Add 30 minute time frame in-between office hours and outside office hours where calls are forwarded to a cell phone.

[DeLongCo]

So we have normal office hours and after office hours already configured to our liking. However we'd like to add a third condition that if the calls come in during a thirty minute window, immediately following regular office hours, the be forwarded to a cell phone. Then after that thirty minute window following office hours is over, we'd like it to go back to our standard out of office forwarding procedure. Thanks in advance.

 

[VoIPTools]

The only way this could be done is with a Call Flow Designer (CFD) application.

 

[3C Technology]

How do you receive the calls during office hours currently. To a ring group, queue or single extension?

 

[DeLongCo]

Thank you voiptoys. To 3C, we currently use a queue.

 

[3C Technology]

Ok if you had a single extension answering i was going to suggest setting up break times for that half hour and making your normal office hours 30 min later. But this wont work with call queues.