Solved Add Gigaset N720 without resetting it

[JAV_SevenofNine]

Hi experts!,

Is there a way to add a N720 to 3cX without resetting it?
We have alot of settings regarding zones that cannot be missed in the configuration.

I also tried to manually set the voip provider by entering domain, registration server, stun server and outbound server to the external IP of the 3cX server.
I used for authentication name the useraccount. and username the extention.
Its not registering. any ideas why?

 

[YiannisH_3CX]

Hello @JAV_SevenofNine

Please note that all supported methods for provisioning the device are highlighted in the guide below
https://www.3cx.com/sip-phones/gigaset-n720/

 

[JAV_SevenofNine]

its working! we had some issues with the routing in our router...

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for updating the thread.