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Adding Fax to 3CX Hosted v20 Instance?

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mitchatavail

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Added a Grandstream HT802 on the previous version of 3CX, and now that it's running on version 20, I cannot figure out how to add a new HT802 for a fax machine.

The first one I added is still in the console, but its status color shows red, and the only option is to Delete (Edit is greyed out).

Anyone have a solution or link to documentation to address this in v20?

Image 2024-02-15 at 4.24.04 PM.png
 
Hi @mitchatavail

In the Voice & Chat section, you should have a "+ Add DECT / FXS" button at the top of the page.
1708070051162.png

If you don't see that, make sure that you are on the latest update ( latest version is 20.0.0.1620) as this was added on RC3.
 
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