Admin Panel - Connection Reset Localhost

[alex22alex]

Hi All,

Odd problem. Upon restarting our 3cx machine the system says cannot connect to localhost ( connection reset ). The window management console works fine and it seems that 3cx is functioning normally.

Any ideas ?

Cheers Alex

 

[mfm]

Hi Alex,

Where do you see this error message?

 

[alex22alex]

Hi Mark,

When trying to load the admin pannel via friefox/internet explorer. Using the url given in the Start Menu Link to the 3cx Managment Console i.e : http://localhost:5481 i also tried swapping localhost for 127.0.0.1 to no avail.

Cheers Alex

 

[MichaelB_3CX]

Hi Alex,
send me the Cassini Metabase FIle. (Cassini Metabase.xml)

usually you will find it under ProgramData>Ultidev>Cassini or under Document&Settings>All Users...

Also go to Services.msc and check UltidevCassini Service if it's still running.

Thanks

 

[alex22alex]

Hi,

It was not running when i checked. File is below :

  <?xml version="1.0" encoding="utf-8" ?> 
- <CassiningMetabase xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
- <Application FrameworkVersion="2.0" KeepRunning="true">
  <PhysicalPath>C:\Documents and Settings\All Users\Application Data\3CX\Data\Http\Interface\myPhone</PhysicalPath> 
  <Port>5000</Port> 
  <Name /> 
  <Description /> 
  <DefaultDocument>index.aspx</DefaultDocument> 
  <ApplicationID>7abee8ec-5ffa-23f4-b881-6441d5b7c1e9</ApplicationID> 
  </Application>
- <Application FrameworkVersion="2.0" KeepRunning="true">
  <PhysicalPath>C:\Documents and Settings\All Users\Application Data\3CX\Data\Http\Interface</PhysicalPath> 
  <Port>5481</Port> 
  <Name /> 
  <Description /> 
  <DefaultDocument>index.aspx</DefaultDocument> 
  <ApplicationID>7abee8ec-5ffa-45f4-b881-6441d5b7c1e9</ApplicationID> 
  </Application>
- <Application FrameworkVersion="2.0" KeepRunning="true">
  <PhysicalPath>C:\Documents and Settings\All Users\Application Data\3CX\Data\Http\Interface\ivr</PhysicalPath> 
  <Port>5484</Port> 
  <Name /> 
  <Description /> 
  <DefaultDocument>ivr_start.aspx</DefaultDocument> 
  <ApplicationID>7abee8ec-6cca-45f4-b881-6441d5b7c1e9</ApplicationID> 
  </Application>
  </CassiningMetabase>

 

[alex22alex]

Hi,

If its of any consequence upon restart the webserver does not been to be loaded.

Alex

 

[MichaelB_3CX]

What version of PBX are you using? The metabase file seems correct. Can you restart the Cassini Ultidev Service? If No, does it give you an error. I beleive you have Windows Server 2003 installed?

Also Alex, if possible send me all the logs ( Help > Generate Support Info ). Remember to have Verbose logging level on so I can have a look.
Thanks