After upgrading the 3CX version to V20, the 3CX service will be interrupted periodically

[liujie1988]

We have a customer feedback that since the 3CX was upgraded to V20, the 3CX service has been interrupted regularly, resulting in phone calls not being able to be made. The server must be restarted to restore normal operation.

 

[TheodorosG_3CX]

Is there any 3rd party installation running on the server?

 

[liujie1988]

Thank you!

Confirmed with the customer. Except for 3CX, no third-party applications have been installed.

 

[TheodorosG_3CX]

From just a screenshot we cannot say the reason. I would suggest to create a support ticket to check and advice further.