Referring to this thread: https://www.3cx.com/community/threads/agents-cant-log-in-to-call-queue.59854/
And these docs: https://www.3cx.com/docs/pbx-queue-status/
Our business has one sales call queue. During testing/setup of our system, the queue manager had to login/logout folks from the sales call queue in the switchboard. Now that we've got anything running, is there a way to restore the users' ability to login and logout themselves using the programmed BLFs on their phones?
And these docs: https://www.3cx.com/docs/pbx-queue-status/
Our business has one sales call queue. During testing/setup of our system, the queue manager had to login/logout folks from the sales call queue in the switchboard. Now that we've got anything running, is there a way to restore the users' ability to login and logout themselves using the programmed BLFs on their phones?
