Ai Agent & scheduling in Google Calendar Appointments

[TownTech]

I am on, Version 20.0 Update 10 (Build 1277 Alpha - AI 1.6.10),
Anyone able to get the AI Agent to take appointments that have available days, times, openings, etc. in Google Calendar?

 

[Alejandro_3CX]

Hi @TownTech in Update 10 (SP10) Alpha, 3CX acts as an MCP Server allowing external AI tools to connect to 3CX. However, the built-in AI Agents cannot act as MCP Clients yet, so they don't support dynamic integrations like Google Calendar out of the box, they currently only rely on static Knowledge Sources. This is something that may be possible in a future release.

Have a good day!

 

[TownTech]

ok, thanks.
I also just got a direct message from CXBridge Ops, that seems spammy:

I came across your forum post asking whether anyone has successfully configured an AI agent to schedule appointments based on available dates and time slots in Google Calendar.

Our AI agent already supports this integration. It checks real-time availability, offers the available options to the caller, schedules the appointment, and saves it directly to Google Calendar.

Our solution works with any 3CX edition, including Basic, PRO, AI, 4SC Free, NFR, and others.

I’d be happy to give you a live, no-obligation demonstration. If you’re interested, please share your email address so we can schedule a convenient time.

Leonardo Moreno