AI Agents CFD Call Data

[Kenneth B]

Hello,

We are using the AI Receptionist for data collection. My question is about the parameter assignment logic:

Does the 3CX AI Receptionist feature allow the captured (transcribed) voice input to be directly assigned to a Call Flow Parameter (e.g., public_ProblemSummary) using the 'Set Call Flow Parameter' action, before the call is transferred to a specific CFD?

 

[phillytky]

I would be interested to know the answer to this question as well.