- Joined
- Jul 19, 2016
- Messages
- 70
- Reaction score
- 62
Hello,
In 3CX v20u9, with an AI Receptionist, in Call Routing, we can't use same Destination more than once.
Should however be interesting to be able to do so.
We can have same destination for several topics.
And would help to give every topic one by one, instead of making a long paragraph.
Would make things readable more easily, would also help AI to better understand, as explained in the blog posts part 1 and 2.
Could you then allow, in upcoming u10, to use same Destination several times ?
Thank you very much !

In 3CX v20u9, with an AI Receptionist, in Call Routing, we can't use same Destination more than once.
Should however be interesting to be able to do so.
We can have same destination for several topics.
And would help to give every topic one by one, instead of making a long paragraph.
Would make things readable more easily, would also help AI to better understand, as explained in the blog posts part 1 and 2.
Could you then allow, in upcoming u10, to use same Destination several times ?
Thank you very much !
