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- Jun 2, 2026
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Hello,
since AI is included in our license, I wanted to look into it and possibly let AI handle some basic calls.
But I see only "OpenAI" as provider. - I am not so familiar with the AI regulatory field yet, but I am with other DSGVO / GDPR topics. And everything I read about the way how it works seems to me that it will be very tough if not impossible to legally use an AI receptionist in 3CX as it is setup right now in EU/Germany. You wouldnt be even able to switch to OpenAI EU servers since you can only enter an API key if I am not mistaken?
Did anyone get it to work legally in germany? What are the steps?
since AI is included in our license, I wanted to look into it and possibly let AI handle some basic calls.
But I see only "OpenAI" as provider. - I am not so familiar with the AI regulatory field yet, but I am with other DSGVO / GDPR topics. And everything I read about the way how it works seems to me that it will be very tough if not impossible to legally use an AI receptionist in 3CX as it is setup right now in EU/Germany. You wouldnt be even able to switch to OpenAI EU servers since you can only enter an API key if I am not mistaken?
Did anyone get it to work legally in germany? What are the steps?