Ever since the update last night, AI transcription is no longer showing up on our calls.
Our system:
Enterprise+
20.0 Update 8 (build 1109)
Hosted by 3CX
In the integrations menu I have
"3CX Transcription Service (Cloud)" selected
Department settings = all recordings
all queues default to department settings
I did a system restart. Any ideas?
Our system:
Enterprise+
20.0 Update 8 (build 1109)
Hosted by 3CX
In the integrations menu I have
"3CX Transcription Service (Cloud)" selected
Department settings = all recordings
all queues default to department settings
I did a system restart. Any ideas?
