Akixi or Other 3rd Party Reporting Capabilities?

[LyonAdmiral]

Are there more in depth reporting options that for example could be integrated with 3CX? What we are using now for a telecom solution uses Akixi as a 3rd party bolt on to give us some quite impressive reporting capabilities on live call status, queue performance, etc., there's so much it can do I can't accurate describe it.

Off-topic; we've architected a 3CX solution that we'd like to go to but just the reporting and live reporting capability is one or like two things holding us back if another partner or someone from 3cx wants to reach out to me, I would definitely appreciate that.

 

[Evolute IT]

You can probably use the CDR, but nothing is in realtime.

If you need realtime, try @VoIPTools.

 

[VoIPTools]

We have amassed a large number of custom wallboards that show real-time data. Our 3CX Exporter tool replicates all the same data 3CX uses for their built-in reports to either SQL or MySQL. Once the data is in SQL, you can use whatever reporting tool you prefer (Power Bi, Crystal Reports, Excel) to create custom reports. Exporter also automatically processes (inserts data in SQL) the optional CDR files 3CX can be configured to create.