All incoming calls are "Anonymous" with Patton SN4114

Status
Not open for further replies.

livsan2000

Joined
Mar 1, 2013
Messages
4
Reaction score
0
Hello everyone,

I need some help with this issue:
I have a 3CX System witch includes 2 analogue phone lines, which are handled by a Patton SN 4114.
Every call that i receive through the analog lines are showing Anonymous.

Any ideea how to make it show the Caller ID?

Thank you.
 
Open up a ticket with Patton. They are really great about examining the incoming phone logs and knowing exactly what changes to make in your system.
Have you tested that caller id comes in properly when a regular phone is attached to the analog line ?
 
Thanks for the answer.
I have tested the analogue lines with a normal phone and it shows the Caller ID.
I have opened a ticket with Patton.

Any other suggestions?
 
Hi Livsan,
below our Patton SN4114 with caller id config, maybe you can compare with your config.
please change our IP local with your IP.


#----------------------------------------------------------------#
# #
# SN4114/JO/EUI #
# R5.2 2009-01-14 H323 SIP FXS FXO #
# 1970-02-19T11:24:00 #
# SN/00A0BA076337 #
# Generated configuration file #
# #
#----------------------------------------------------------------#

cli version 3.20
webserver port 80 language en

system

ic voice 0
low-bitrate-codec g729

profile ppp default

profile call-progress-tone defaultDialtone
play 1 1000 425 0

profile call-progress-tone defaultBusytone
play 1 480 425 -7
pause 2 480

profile call-progress-tone defaultReleasetone
play 1 240 425 -7
pause 2 240

profile call-progress-tone defaultCongestiontone
play 1 240 425 -7
pause 2 240

profile tone-set default

profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
codec 3 g729 rx-length 20 tx-length 20
fax transmission 1 relay t38-udp

profile pstn default

profile sip default

profile aaa default
method 1 local
method 2 none

context ip router

interface IF_IP_LAN
ipaddress 10.10.252.16 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

context ip router
route 0.0.0.0 0.0.0.0 10.10.252.1 0

context cs switch
no digit-collection timeout

interface sip IF_SIP_0
bind context sip-gateway GW_SIP_0
route call dest-interface IF_FXO_0
remote 10.10.252.10 5060
early-connect
early-disconnect
address-translation outgoing-call request-uri user-part fix 11116 host-part to-header target-param none

interface sip IF_SIP_1
bind context sip-gateway GW_SIP_1
route call dest-interface IF_FXO_1
remote 10.10.252.10 5060
early-connect
early-disconnect
address-translation outgoing-call request-uri user-part fix 11117 host-part to-header target-param none

interface sip IF_SIP_2
bind context sip-gateway GW_SIP_2
route call dest-interface IF_FXO_2
remote 10.10.252.10 5060
early-connect
early-disconnect
address-translation outgoing-call request-uri user-part fix 11118 host-part to-header target-param none

interface sip IF_SIP_3
bind context sip-gateway GW_SIP_3
route call dest-interface IF_FXO_3
remote 10.10.252.10 5060
early-connect
early-disconnect
address-translation outgoing-call request-uri user-part fix 11119 host-part to-header target-param none

interface fxo IF_FXO_0
route call dest-interface IF_SIP_0
loop-break-duration min 60 max 1000
disconnect-signal loop-break
disconnect-signal busy-tone
ring-number on-caller-id
dial-after timeout 2
mute-dialing

interface fxo IF_FXO_1
route call dest-interface IF_SIP_1
loop-break-duration min 60 max 1000
disconnect-signal loop-break
disconnect-signal busy-tone
ring-number on-caller-id
dial-after timeout 2
mute-dialing

interface fxo IF_FXO_2
route call dest-interface IF_SIP_2
loop-break-duration min 60 max 1000
disconnect-signal loop-break
disconnect-signal busy-tone
ring-number on-caller-id
dial-after timeout 2
mute-dialing

interface fxo IF_FXO_3
route call dest-interface IF_SIP_3
loop-break-duration min 60 max 1000
disconnect-signal loop-break
disconnect-signal busy-tone
ring-number on-caller-id
dial-after timeout 2
mute-dialing

context cs switch
no shutdown

authentication-service AS_ALL_LINES
realm 1 3CXPhoneSystem
username 11116 password F9ETIRHZXZTEeXFBGYm2GQ== encrypted
username 11117 password Sly98GxrInWmGC0R0HdH6Q== encrypted

location-service LS_11116
domain 1 10.10.252.10

identity-group default

authentication outbound
authenticate 1 authentication-service AS_ALL_LINES username 11116

identity 11116

authentication outbound
authenticate 1 authentication-service AS_ALL_LINES

registration outbound
registrar 10.10.252.10 5060
lifetime 300
register auto

location-service LS_11117
domain 1 10.10.252.10

identity-group default

authentication outbound
authenticate 1 authentication-service AS_ALL_LINES username 11117

identity 11117

authentication outbound
authenticate 1 authentication-service AS_ALL_LINES

registration outbound
registrar 10.10.252.10 5060
lifetime 300
register auto

context sip-gateway GW_SIP_0

interface LAN
bind interface IF_IP_LAN context router port 5060

context sip-gateway GW_SIP_0
bind location-service LS_11116
no shutdown

context sip-gateway GW_SIP_1

interface LAN
bind interface IF_IP_LAN context router port 5062

context sip-gateway GW_SIP_1
bind location-service LS_11117
no shutdown

context sip-gateway GW_SIP_2

interface LAN
bind interface IF_IP_LAN context router port 5064

context sip-gateway GW_SIP_2
shutdown

context sip-gateway GW_SIP_3

interface LAN
bind interface IF_IP_LAN context router port 5066

context sip-gateway GW_SIP_3
shutdown

port ethernet 0 0
medium 10 half
encapsulation ip
bind interface IF_IP_LAN router
no shutdown

port fxo 0 0
caller-id format bell
encapsulation cc-fxo
bind interface IF_FXO_0 switch
no shutdown

port fxo 0 1
caller-id format bell
encapsulation cc-fxo
bind interface IF_FXO_1 switch
no shutdown

port fxo 0 2
encapsulation cc-fxo
bind interface IF_FXO_2 switch
no shutdown

port fxo 0 3
encapsulation cc-fxo
bind interface IF_FXO_3 switch
no shutdown



regards,
Rohmad
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,838
Messages
589,297
Members
164,668
Latest member
Infinity Network