We updated our 3cx instance to version 18.0 (Build 312) today and after that all the extensions including call queue and IVR, call groups are busy on inboun calls. we have checked everything but are unable to figure it out.
here is an example of the logs.
03/27/2023 8:57:48 PM - L:188.1[Extn:101] Sending: OnSendResp Send 486/INVITE from 0.0.0.0:0 tid=32ef6623f0b4574f Call-ID=_MQt10naMx47FznS5DPx_w..: SIP/2.0 486 Busy Here Via: SIP/2.0/UDP 127.0.0.1:5063;branch=z9hG4bK-524287-1---32ef6623f0b4574f;rport=5063 To: <sip:[email protected]:5060>;tag=882b9b24 From: "Test 2"<sip:[email protected]>;tag=6224513a Call-ID: _MQt10naMx47FznS5DPx_w.. CSeq: 2 INVITE Warning: 499 ip-172-31-19-231.ec2.internal "Busy" Content-Length: 0
here is an example of the logs.
03/27/2023 8:57:48 PM - L:188.1[Extn:101] Sending: OnSendResp Send 486/INVITE from 0.0.0.0:0 tid=32ef6623f0b4574f Call-ID=_MQt10naMx47FznS5DPx_w..: SIP/2.0 486 Busy Here Via: SIP/2.0/UDP 127.0.0.1:5063;branch=z9hG4bK-524287-1---32ef6623f0b4574f;rport=5063 To: <sip:[email protected]:5060>;tag=882b9b24 From: "Test 2"<sip:[email protected]>;tag=6224513a Call-ID: _MQt10naMx47FznS5DPx_w.. CSeq: 2 INVITE Warning: 499 ip-172-31-19-231.ec2.internal "Busy" Content-Length: 0
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