Allowed Country Codes - How did this happen?

[godskitchen]

Hello all,

Had a customer dial a country code this evening that was not in the allowed list and the called connected successfully....

Does anyone have any idea how this could have happened?

Thanks

 

[leejor]

You might want to see if this thread is of any help.

https://www.3cx.com/community/threa...d-countries-are-still-possible-somehow.75066/

 

[ChrisC_3CX]

If you still can't determine why this happened do let us know what settings you have under "Settings >> E.164", how your Outbound Rules are configured and what number was dialed.

You might also want to check the Call Report for that call to see what number was dialed or sent to the SIP Provider.

EDIT: Also, if you are by any chance using a US SIP Provider be sure to check this out:

Where it reads "A note for endpoints using US providers"
https://www.3cx.com/blog/unified-communications/dont-be-that-guy-vol-2/