an error has ocured in ivr

[mtaks09]

i get this message if the 8001 or digital reception answres call if i send it to an extention it rings just fine any ideas

 

[mfm]

Hi,

In regards to IVR errors you can check the following link which I am sure it will assist you, please not that altough it says IIS it works with cassini aswell but you must ignore some parts of the document related to IIS.

http://www.3cx.com/blog/docs/troubleshooting-iis-ivr/

 

[mtaks09]

Hi,

In regards to IVR errors you can check the following link which I am sure it will assist you, please not that altough it says IIS it works with cassini aswell but you must ignore some parts of the document related to IIS.

http://www.3cx.com/blog/docs/troubleshooting-iis-ivr/

sorry man i looked at that page and cant make scince of it I am not very technical just learning as i go and that stuff looks way over my head you must be a lot smarter than i thanks for trying to help

 

[KerryG]

This will happen if the cassini or IIS web server service has stopped working.

 

[SY]

Hi,

In regards to IVR errors you can check the following link which I am sure it will assist you, please not that altough it says IIS it works with cassini aswell but you must ignore some parts of the document related to IIS.

http://www.3cx.com/blog/docs/troubleshooting-iis-ivr/

sorry man i looked at that page and cant make scince of it I am not very technical just learning as i go and that stuff looks way over my head you must be a lot smarter than i thanks for trying to help

http://www.3cx.com/forums/forum-rules-read-to-get-answers-93.html
The better way is to open support ticket.

Thanks