Android app not showing Ring groups or Queues

[Paultechnica]

Hi all,

The 3CX android app doesnt show the ring groups or queues.
The windows client does show the ring groups or queues...

Is this a common issue or ?

I've searched the forum for quite a bit but it seems i am the only one.

Hope to hear something

Thanks in advance

 

[Paultechnica]

Is anybody experiencing the same?

 

[Paultechnica]

Anyone?
The alternative is adding the groups/queues as contacts but then youll see it double in the (working) windows clients...

 

[JohnS_3CX]

Hi Paul,

If you mean they don't appear in the list of extensions when you tap on Status?

If so, no they do not appear in the app.

 

[Paultechnica]

Hey JohnS,

Nope even the Status doesn't show ring groups / call queues

They do appear in the windowsclient/webclient...